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The Waitlist Launch

Open a waitlist where referring friends moves you up the queue, so the launch markets itself.

The original

Robinhood put up a one-page site for its commission-free trading app long before the app existed. Each person who joined saw their place in the queue, and referring friends moved them up it. Co-founder Vlad Tenev said about 10,000 people signed up on the first day, more than 50,000 in the first week and almost a million within about a year, and the app launched in March 2015, almost a year and a half after the site went up (Business Insider interview, 2017).

By May 2014 the list was about 300,000, with more than 1,000 joining a day (Lloyd Melnick, 15 May 2014).

~1m
on Robinhood's waitlist before its 2015 launch
10,000
sign-ups on day one
50,000+
sign-ups in the first week

Best for

Consumer apps, fintech, SaaS and physical products with a launch date or limited stock.

Why it works

Scarcity plus a visible referral mechanic: every sign-up is given a reason and a tool to recruit the next one. Superhuman ran the scarcity half of it, staying invite-only at $30 a month with a waitlist of about 180,000 in June 2019 (Product Hunt, 27 June 2019) and more than 275,000 by February 2020, according to its founder Rahul Vohra (TechCrunch, February 2020).

How it runs

  1. One page: the promise, the launch window, the position counter.
  2. A referral link for every sign-up. Each referral moves them up, and the number is visible.
  3. A weekly update with something real: a feature, a story, a date.
  4. Let people in by waves, best referrers first.
  5. Ask early users for a review or a post when they get in.
  6. Convert the rest on launch day with a founder email and a deadline.

Proof

Self-reported. Robinhood's figures from co-founder Vlad Tenev (Business Insider, 2017) and Superhuman's from its founder. Reported. Lloyd Melnick's analysis of the Robinhood waitlist (May 2014).

Cost to test, and when to stop

Cost to test. A landing page with a referral tool, a few hundred dollars at most.

Kill it if after a month fewer than one in five sign-ups has referred anyone.

Watch-outs

Sign-ups are not users: Robinhood has not said how many on its list became customers. A waitlist for a product that never ships burns the list, and fake scarcity gets called out. It works best for consumer products and weakest for large B2B sales.

Pairs with

Seed the Connectors, The Two-Sided Referral, Data PR

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